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Good outcome from AbeBooks customer support

One of the books I received was not to the level of rating the seller indicated. It had highlighting, underlining and notes written on various pages yet was rated as GOOD condition. The short story is this...the seller's response to the refund inquiry was not satisfactory, and thus one of AbeBooks customer support team (Shivam Kumar) stepped in to work with me and made things right.

5
Date of experience: Jul 04, 2024