abebooks

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Owned by Amazon

Owned by Amazon-Ordered 2 books through ABE because I saw they "are a network of independent book stores". One book did arrive from an indie store, but the other arrived from amazon. I tried to return it (it was also a tiny font, and i wanted a full-size copy) and found out they do not require their "sellers" to accept returns if the book is not damaged, but that most will for good customer service practice. Sure enough, the "seller" told me they do not accept returns when i reached out. I also contacted Abe customer support about amazon fulfilling the order, explaining that I ordered through their site to avoid purchasing via amazon, and their customer service response was dismissive and condescending. A quick web search shows that 1. AbeBooks is terribly rated (no surprise), and that 2. they are owned by Amazon. Shame on me.

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Date of experience: Aug 04, 2022