abebooks

0
0 from 0 Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Credit card charged-Never got books

I was in Palm Springs at a second home for a couple months and ordered 3 books to be sent to me there. I am SURE that I put the right shipping address and billing address but they still told the bookstores to send the books to the wrong billing address at my home in Texas. I was able to cancel one of the books when I read the email they sent that had the wrong address, and wasn't charged for it. The other 2 books I tried to cancel at the same time before they went to the wrong address said it was too late. So I get back to Texas at the end of two months being gone and there are no books to be found. However there is a charge for them on my Mastercard. When I contacted them they wrote back and basically said there was nothing they could do about it. Abe books was the one who sent the companies the wrong address and they are the ones who should refund my credit card. If they correct this problem I'll come back edit this review.UPDATE: Abe books did finally credit my account for the full amount of the books I never received. It took several emails and a couple months of hassling with it for it to happen though.

1
Date of experience: May 06, 2024