aarp

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Terrible 1st call to this company

Terrible 1st call to this company. They had me thinking that the tow company of my interest service would be paid for, tow truck arrives and I pay $150 out of pocket ( I now cannot get back). They didn't tell me that they dispatch their own tow service to me...yet they just sent one out after I already paid and been towed. Had to complain for them to review the call and they still found no reason to help, reimburse or do anything.

2
Date of experience: Nov 21, 2019