I was lured into joining AARP (I'm 62) by an ad on meetup.com promising 25% off on membership dues. I went through the sign-up rigamarole, and I assure you it was long and difficult. I don't know how someone like my mother could ever get through it. I received 9 emails for confirming my email, for welcoming me to AARP, confirming my payment, for confirming my email (again), for invitations to log in... Then I discovered that I have to give them my phone number for their two-step authentication. There is no way to log in without it. No way to opt out. I do not want two-step phone authentication. I do not want to give you my phone number, too many spammers already have it. I am not giving you my phone number, sorry.I followed a link from an email to AARP to log in from my pc "Log in to AARP with this one-time link:" I go there. "Last time you used passwordless log in, change password? Use passwordless log in" I try that: "Log in to AARP We’ve sent you an email link to XXX. Please follow the link to log in." I check my email. "Log in to AARP with this one-time link:"You get the idea. So I tried calling. The usual robot and phone tree. Finally I get through to a point where they ask me if I want to speak with a human being. YES! 35 minutes waiting, then I hung up. All I wanted to say was "Refund my membership fee. What is this, ring-around-the-rosy? And you are supposed to cater to the elderly? You've got to be joking! Refund my membership fee." But clearly that is impossible. Oh, well, it was only $12 dollars. At least they didn't get my phone number!