So I’m a plus number and have been for five years and when you call AAA it’s because you are in an emergency situation meaning you need help right away and that’s why you pay this membership fee for this company to come and help you right away and I understand you have a certain amount of tows you can use within a year, fine and then you get charged a service fee or whatever surrcharge,fine but When does it become not worth it ? My ex-husband car broke down 55 miles away from where he needs to be and so I was told a few years ago by a AAA agent that I could add someone on the account and that would help with the fees because they would get tows with their membership as well, so I did that and had no problems. so then when I mention that to this agent, I spoke to this evening she said you can’t add people to avoid surrcharges. So I said I will call you back, I went online and added him to my membership. Then when I call for roadside assistance I’m told that the agent out a bit in my account and they can’t help me tonight. But I paid 37$ to add a member and they took my money no problem. Supervisor accepted my request for assistance at this point Problem 2The member I added is made a classic member for 5 days then becomes a plus member like me. Problem 3The person I added that has a classic membership is 55 mikes away from his destination and car is broken It’s 6$ per mile after the first 5 miles so they want 280$ In overages.Um how is this helpful?????
