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Left stranded and stuck paying over 300 bucks for another tow company

My husband has had AAA since 2012 & never used them until today. We needed a 30 mile tow & they refused and claim they can only do 10 when our coverage is for 100 miles. We understand Milton caused shortage in gas but for 30 miles , nothing on the Website stating that 10 miles was max at this time . Update websites and do not leave people stranded and disappointed , we had to shed over 300 bucks for another tow company that had no issues towing . If we do not get our money back we will be contacted the BBB.

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Date of experience: Oct 14, 2024