I have been a member for over 25 years. My car was in an accident and required towing. I initially called for a tow at 5:30p and was told it would be 30 minutes. The pickup time was delayed frequently; after 18 hours and 4 promised times that were not kept, I cancelled the AAA tow and contacted a company independently (who had the car towed within 2 hours of initial contact). I do not use AAA services regularly, but have always appreciated knowing that I have the backing of AAA "just in case." Not any longer; I do not plan to renew my membership.
