99designs

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Quality of designs was extremely low

Quality of designs was extremely low. Hardly anything came through that matches the brief. Designers seem unqualified and level of English low. No real understanding of the brief. The designer I chose based on the fact that is was the only creative design, had no eye for placement, colour or design in general. It was genuinely the worst experience I’ve had and I’d worked in the industry for 16 years.Update: I was contacted by 99 design after this review, and they put me together with one of their designers to provide the missing artwork and files. This was a smooth process and because they did not just leave me hanging but took care for me to receive everything I needed I decided to update the star rating from 1 to 3 stars.

3
Date of experience: May 24, 2018