REPLY TO 99 DESIGNS:I did write to support while having these trouble and got one terrible response. Trust me I tried and I have the email to prove it!Junk initial offers that came in last minute. 2 decent designers in the whole bunch. Communication by designer was HORRID! 20 versions to get to what I wanted (which wasn't difficult nor complex) and then the designer was rude to me during communication. Terrible experience overall and I still had to pay.