Makala Weis

Reviews

Review of wpengine

The team at WP Engine is always so…

The team at WP Engine is always so helpful!

5
Date of experience: Feb 24, 2024

Review of uniqlo

Excellent products .Useless customer service

Excellent products and good value for money but incredibly poor and impenetrable customer service when things go wrong .This,in my experience generally involves their dreadful and to be avoided, courier UPS.

1
Date of experience: Feb 27, 2022

Review of squareup

No choices really, but pleasantly surprised

When our scheduling program announced that they were going to only function with about three choices for credit card processing, we were not happy. We love Acuity and certainly didn't want to be forced into a processor that was expensive just because they made a deal with one another. We did a lot of research and ended up choosing Square despite the additional expense over what we had been paying with Authorize(dot)net/Total Merchant Concepts. Since the change, I will say that Square is VERY friendly and easy to use. I also like that they just take the fees before the deposit is made rather than me getting a large bill/draft once a month for hundreds or thousands of dollars. My one complaint is that there is no room for mistakes and you get charged when a customer makes a mistake...in our case they made two back to back. We got charged on the two charges immediately, got charged two more times refunding the mistake, and got charged two more times when they made the correct payments. When en error is caught immediately, there is absolutely no reason that can't be waived or corrected before it settles. This is a money grab by a company that I otherwise have come to like despite my initial hesitation. Previous processors allow you to void or refund before it settles to avoid just that type of mistake. The result of being charged six huge fees for two classes put us operating in the red, it's already hard out here for small business but this is the big guys taking advantage of the little guys who are forced to do business with them.

4
Date of experience: Aug 17, 2024

Review of newscientist

1 years direct debit taken - after cancelling subscription techni fault

I have been a New Scientist fan for years. With the arrival of the Internet, I understand that quality journalism and research is massively under threat. Therefore, I have started to subscribe to various publications. I cancelled New Scientist, because I kept being logged out of my phone. This made my subscription useless. Even worse, I contacted support via email to make the cancellation. I was told that it had been done. A year later, I find out that they have been continually taking my money. Guess what? They have no records of the email exchange - so no refund. Disgusting.UPDATE - I have now received an email that my new subscription service has started, and the direct debit will start taking money on Oct. WHAT??? GO AWAY AND STOP TAKING MY MONEY!!!

1
Date of experience: Jul 18, 2019

Review of linktr

Great Business Tool for Social Media Accounts

I absolutely love Linktree. It's a great tool for sending customers direct to all your links in one place :)

5
Date of experience: Feb 06, 2023

Review of kayak

Kayak will sink your efforts and leave you to drown

We searched for a rental car through Kayak. They pointed me to a rental car company call Nu car rental through a secondary site "econonybookings.com" Both the rental car company and the secondary site "bait & switched" the rental and then point at each other offering no support. Why use Kayak to find disreprutal companies if you are wanting to cause yourself pain and cost it would be easier to do a random search using your SSN or maybe a Facebook purchase. The value for sites like Kayak is confidence in the search and support. NONE of which you will find here.

1
Date of experience: Jun 28, 2023

Review of freshdesk

Great Tool

We love Freshdesk. It's simple and has the features we need to deliver great customer service on a daily basis.

4
Date of experience: Dec 23, 2019

Review of ups

I would give them zero stars if I…

I would give them zero stars if I could. Waiting for a package that was out for delivery and then suddenly changed to business closed will attempt delivery on Tuesday. Not only was our business open but I talked with our local delivery driver who told me it was not on his truck and there was no way it was attempted to be delivered by 10 am as they don’t even get to our town until around noon. After five attempts at customer service I gave up. Now I have to scramble to find a replacement product for our business. Will not order from anyone who ships with UPS if I know that’s who they use.

1
Date of experience: May 23, 2025

Review of Microsoft

Edge Browser Allows Virus

It seems that this company's computers are the only computers that get viruses. I thought Internet Explorer was bad then they introduced the Edge browser. Viruses can be introduced into the browser and this happens regularly. I have purchased two Microsoft computers and both of them have developed viruses. The second computer within less than two months of purchase. I visited the store down here but they don't repair computers, they only sell computers. The manufacturer of the seller will not take any action because it is a software problem. Thank heavens I have a Chromebook because it does not get viruses.

1
Date of experience: Jun 30, 2022

Review of haufe

die firma ist so schlecht das kann man…

die firma ist so schlecht das kann man einfach nicht empfehlen.Die Produkte ansich können ja gut sein, aber der Service ist nicht nur schlecht der ist garnicht vorhanden , das einzige was super funktioniert ist die Buchhaltung, denn die schreiben Rechnungen wie am fließband, dabei vergessen die aber zu schauen ob der Kunde überhgaupt mit der Ware beliefert wurde.Dann geben sie für ein Abo 50% rabatt für die ersten 12 monate und wenn man dies bestellt ist von dem Rabatt nichts mehr vorhanden.Dann kommen die Ausreden wie, ja aber das gilt nur für neu Kunden, oder ja das gilt aber nur nach vorheriger Testphase, oder auch bei meiner zweiten Bestellung wurde die ausrede einfach umgedreht und dann hies es ja aber das gilt nur ohne der 30 Tägigen Testphase.Also Leute lasst die Finger weg von dem Unternehmen es ist der absolut letzte Dreck den niemand braucht so einen Mist um sich ständig zu streiten und sich zu ärgern.

1
Date of experience: Jun 13, 2019

Review of duolingo

Pleased go Back to the previous versión

The nee versión Is confusing and i never know wäre i am

1
Date of experience: Apr 04, 2023

Review of crocs

Customer service terrible, expensive return shipping, not true to size

Crocs say their shoes are true to size. They are not. I ordered 8 my size, then returned and order 7 and they were still too big. I paid for all this return shipping, They made labels that didn't work and then blamed me.They are not with the Better Business Bureau and if you search for reviews, you will see lots of negative reviews that I am so sorry I missed before dealing with this Crocs company. Over $5.75 with receipt shipping that was to be free, they were willing to lose my business and receive this review. Melissa at Crocs was who I dealt with.

1
Date of experience: Apr 24, 2017

Review of zara

Awful Customer Experience In Store

I usually don't shop at Zara because of the low quality, but I needed a cheap coat. This store was in the Eaton's Centre in Toronto.1. The smokey-tinted mirrors were too dark to see the coat on me. 2. The fitting rooms at a long line.3. The new self-checkout asked for my phone number and postal code in order to get a ticket to prove my identity! Heck no. I waited in line for a person. Terrible experience. How are they still in business?

2
Date of experience: Nov 03, 2024

Review of logitech

Good with some possibility for improvement

I had a good experience on this website and received the product quickly.The customer service could do better to my opinion: previously the product was written as "out of stock", with the possibility to be informed of restocking by giving your mail but it doesn't work, you don't receive any notification.Then I asked the customer service, I filled the french form for that. They answer in english (no problem for me but generally international companies answer in the language of the contact form). They say they have no idea about restocking. A few days latter, the product was back in stock. Generally, companies know about restocking 1-2 weeks in advance

4
Date of experience: Mar 02, 2021

Review of lenovo

WASTE OF MONEY!

WASTE OF MONEY!Screen casing and hinge started falling apart after 5 months. Did internet trawl and they are notorious for poor quality. Look at Reddit and YouTube! Wish I'd looked at those before buying! John Lewis sold it and refuse to refund! They're just as bad! A repair would be as valuable as polishing a t*rd!!!

1
Date of experience: Nov 29, 2023

Review of elementor

Excellent customer service

I had issues with my support ticket but Ivy resolved my issue immediately. I highly recommend!

5
Date of experience: Nov 26, 2024

Review of com

Brilliant customer service - complaints

I called the complaints department and was helped by Muttaqui. What a fine human being. I let him know my issues (deactivating Optus before they had even sent our new SIMs) and not being able to change my contact number for the NBN technicians to contact me. He listened and had empathy towards our circumstance. Then when we were disconnected he called me back. 10/10 on customer service.

5
Date of experience: Mar 03, 2022

Review of Facebook

🚨 Facebook Locked My Account & Keeps Charging Me – No Support at All! 🚨

I have been using Facebook Ads for over 5 years, spending tens of millions of dollars on the platform. However, I am now facing a horrible experience that has completely destroyed my trust in Facebook.1️⃣ Account Locked Without Explanation – My profile account was suddenly locked for no reason. I tried to verify it multiple times, but every attempt only resulted in an error message or a blank page.2️⃣ Zero Customer Support – Since February 9, I have reached out to Facebook many times, yet no one has responded. It has been over 10 days, and I still have no idea why my account is locked. No email, no chat support, nothing.3️⃣ Facebook Is Still Charging Me Thousands – Even though I cannot access my account, Facebook is still withdrawing hundreds of thousands of dollars from my bank. How is this even legal when I have no control over my ads?📌 What am I supposed to do when Facebook’s entire support team has ghosted me? A billion-dollar company that relies on advertisers should at least have basic customer service.🚨 WARNING: If you rely on Facebook Ads for your business, BE CAREFUL! If anything goes wrong, you will be left completely helpless.⭐ Rating: 1/5 👎👎👎

1
Date of experience: Jan 01, 0001

Review of YouTube

I can find anything here

No Body

5
Date of experience: Jan 01, 0001