I recently rang Philip's customer care looking for help to find a spare part for my husbands electric shaver. When the part couldn't be replaced they went above and beyond to help, and in the end gave me a full refund for the product. I didnt expect this at all as there was no fault with their product. Christina kept constant contact with me and I didnt have to chase up on anything. I will definitely be purchasing Philip's products again, on top of the fact that my husband said the electric shaver was one of the best he ever used!
