SELLERS BEWARE! The second week of September 2024, I wanted to sell some flower seeds. I searched through Mercari and found several sellers offering the same, exact seeds. Plus, flower seeds are not prohibited unless they are cannabis.I posted the first listing, using their app, which can sometimes be glitchy. So, when the listing didn't show up, I went on to the next, which was the same item, only in a different quantity. It too didn't show up. Thinking it was because the listing looked identical, I tried for a 3rd time. It wasn't until then that I got a "prohibited item" warning.I contacted them to ask what was going on and received the canned response that they'd be in touch within 5 hours. However, 24 hours later, I was informed that my account was closed and I could not retrieve my sales funds until they finished their investigation.Apparently, my flower seeds were "drugs or used to make drugs". WHAT?! I appealed several times with screen captures of listing's for the same item. I sent proof from extension offices showing my seeds were not drugs. Ignored, ignored, ignored. So, today I get another message that their investigation was complete and I could deposit my profits from previous sales. (Mind you, my listings in question were never posted or live) I tried to deposit my funds and again, they are saying I can't have my money.You are not protected as a seller, Mercari follows unwritten rules, and what applies to one seller, apparently doesn't apply to all. Find another platform!
