LG front loader washing machine. Broken seal causing a leak. Instead of replacing the seal they blamed customer loading. Give me a break. Design a machine that can actually wash cloths without causing a leak. The worst part, the customer call service (clearly international) had zero common sense and took 6 weeks to tell us they wouldn’t be repairing the machine. Not kidding, 6 weeks of calls and email and hardly ever got a response. Lots of apologies as they investigated the issue. I will never purchase LG again.