consumerreports

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CR plays Gotcha with renewals

They tout consumer support and transparency, but for their renewals, they're terrible. Rec'd >6 letters to renew mag, many emails about reviews/promos, but zero advising of digital exp. Play Gotcha if you don't cancel before renewal. Called, spoke to CSR and Sup'r, they acknowledge this is their policy.

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Date of experience: Apr 29, 2025