As a 71-year-old senior citizen using SNAP EBT on Amazon, I ordered 10 boxes of Amazon brand baking soda and 2 boxes of Hefty 40-count trash bags. Amazon put all of these 12 boxes into a flimsy plastic bag for delivery. 4 of the 10 baking soda boxes were, of course, ruptured inside of this flimsy plastic mailing bag (that had no inside packing material to protect the 10 baking soda boxes). When I finally got through to an Amazon "human being" customer service representative, they demanded that I take a photo of the 4 damaged baking soda boxes before I could get a refund (4 x $.89 = $3.56) on my SNAP EBT card! It's more like Amazon "Disservice" when you can finally get through to a human being AFTER AMAZON SCREWED UP THE DELIVERY!
