After a trial period I subscribed, yet because I did not actively used the programme in the end, I cancelled my subscription in 2020. YET, in both 2021 AND 2022 I have been billed. It only came to my attention this year and when I called BCC, they affirmed that also in 2021 they took money from my credit card. I have tried to reach them in many ways for a month now already. My contact person in Ireland doesn't work there anymore it seems, and I do not get ANY reply on any of my messages sent through either the chat box, either email. They have ZERO customer support it seems! They just, without any shame, charged my credit card while I did not have an active account with them anymore. I call this SCAMMING people.
